Make.com actions and triggers

Last updated: April 12, 2026

Last Updated: April 12, 2026


Customer-Facing Guide

What this guide is for

This page explains the kinds of Sendblue actions and triggers available in Make.com and how to choose the right one.

Actions vs triggers

TypeWhat it does
TriggerStarts or advances your Make scenario because something happened in Sendblue.
ActionTells Sendblue to do something from within Make.

How to choose the right one

  • Use a trigger when Sendblue should be the source event.

  • Use an action when another system/event should tell Sendblue what to do.

  • If your automation both listens and sends, make sure you are not accidentally creating loops or duplicates.

Common mistakes

  • Using the wrong module type for the automation pattern.

  • Passing incomplete fields into the action module.

  • Not checking whether the scenario fired at all before blaming Sendblue.

Related guides