Tag Added

Use this guide to understand how the Tag Added trigger works in GoHighLevel (GHL), and how you can control which tags appear and trigger automations.

🔄 What This Trigger Does

When a tag is added to a contact — either manually or automated (via GHL or Zapier) — you can use that as a trigger to kick off an automation.

You can:

• Start a workflow

• Send a message

• Assign a task

• Or trigger any other follow-up steps

🧩 Trigger Setup in GHL

You’ll see a “Tag Added” trigger option when creating a workflow. This lets you:

• Choose specific tag to start the automation

• Run actions immediately after that tag is applied

🔧 Manage Available Tags (Sendblue Dashboard)

To control which tags are available in GHL:

1. Log in to your Sendblue dashboard

2. Click the gear icon (Settings) on the left-hand side

3. Click “Conversation Tags” at the top

4. Select the tags you want to make available for use in GHL workflows

✋ Manually Add Tags (to Trigger an Automation)

To manually add a tag to a contact:

1. Go to the Conversations tab in Sendblue

2. Click the far right button on the top right of a message/conversation

   

3. Click “Add New Tag”

   

4. Select a tag from the list

   

This will trigger any GHL workflow that uses the Tag Added trigger with that tag.

💡 Tips

• You can use tags added from Zapier, GHL, or manually — they all work.

• Use clear, specific tag names (e.g. booked-call, no-show, cold-lead) so it’s easy to manage logic later.

• Tags can be used across conversations, contacts, and workflows — super flexible.