How to Use the Sendblue Power Dialer

Last updated: April 12, 2026

Last Updated: April 12, 2026


Customer-Facing Guide

Overview

Power Dialer helps you move through a filtered lead list from inside the Sendblue dashboard.

Before you start

  • Confirm the feature is enabled for your account/setup.

  • Make sure your microphone is enabled and the correct line is selected.

  • Have your lead bucket or filtered list ready.

How to launch a session

  1. Open the Contacts tab in the Sendblue dashboard.

  2. Create a new bucket or filter the leads you want to call.

  3. Click the Power Dialer button.

  4. Choose the line and any relevant dialing mode for your setup.

  5. Start dialing and record the disposition after each call.

If something feels off

  • If the session does not start correctly, confirm the feature is enabled and the microphone/browser permissions are correct.

  • If calls are routing unexpectedly, also review forwarding settings.

  • If the issue feels line-specific, support may need to inspect the line.

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