Using Hubspot's File Manager For Media

Last updated: April 12, 2026

Last Updated: April 12, 2026


Customer-Facing Guide

What this page is for

This guide explains how to use HubSpot's File Manager as the source of the Media URL you pass into Sendblue steps.

Why this works

HubSpot's File Manager can give you a hosted file URL that Sendblue can use as the media source in supported workflow steps.

What to make sure is true first

  • The file is uploaded to HubSpot File Manager.

  • You are using the direct file URL, not just a general page about the file.

  • The file type is appropriate for the Sendblue media step you are using.

Common mistakes

  • Using a non-direct link.

  • Using a file type or field that does not match the workflow step.

  • Passing an empty field instead of the actual file URL.

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